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Volunteer

If you love meeting people from all over the world, know a lot or want to know more about local history, get a kick introducing school kids to the thrill of the rails, or simply want to participate in a one-of-a-kind community-building organization – then Charlotte Trolley is the place for you!

What kinds of positions are available?
Onboard or In-museum Docent
Giftshop Sales Person
Administrative Volunteer

Why is Charlotte Trolley a volunteer-driven organization?
Charlotte Trolley volunteers are ambassadors, introducing tourists and residents to Charlotte’s past and present. Paid staff could recount history, point out the sites, sell the tokens – but we aspire to something less scripted and more entertaining. Each volunteer is encouraged to interject his or her own experiences, memories, and interests into the interactions with riders. Volunteers bring freshness, a pride of place and a desire to be helpful that sets us apart.

Is an encyclopedic knowledge of history required?
Many Charlotte Trolley volunteers do possess a love of history, it’s true. But we’ll give you all the training and background information you’ll need to interact with Charlotte Trolley visitors. You’ll also find that Charlotte Trolley’s "veteran" volunteers are always happy to help!

What is expected of Charlotte Trolley volunteers?

• There are several outcomes we strive to achieve:
• Have fun – and show it!
• Know the facts – and share them!
• Learn as much as you teach by engaging visitors in conversations.
• Encourage different perspectives -- diverse backgrounds and experiences make our community a livelier, healthier place.
• Make Charlotte Trolley a stronger organization: offer thoughtful suggestions; pass along feedback from visitors; help as often as you can; encourage others to get involved.

For information on becoming a Charlotte Trolley volunteer, please contact us at 704-375-0850.

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